Leabourn & Rose Ltd

Machine Tool Importer

 
 
 

Sale Terms and Conditions

 

  1. Quotations and offers

  All Quotations and offers are made with

            (a)  Validity of 30 days unless otherwise stated (subject to prior sales)

            (b)  Exchange rate calculated on the day of quotation. Leabourn and Rose Ltd reserve the right to amend final pricing to the exchange rate to the due “day of payment”.

            (c) Specifications All manufacturers reserve the right to alter specifications. It is up to the buyer to satisfy themselves of the machine’s specifications for there application.

            (d) Tool choice (Edged or otherwise) and tool holding is the responsibility of the purchaser.

            (e)  Deliveries quoted are from the Manufacturer of the said machinery / accessories (referred to in this statement as “Equipment”) to Leabourn & Rose Ltd and passed on in good faith. Delays, unexpected or otherwise can not be held responsible to Leabourn and rose Ltd account

           

2. Payment

Payment is due upon receipt of Leabourn & Rose Ltd’s invoice as per the terms set out thereon.  Delayed payment in case of ex stock “Equipment” exceeding 7 days from the date of the invoice will result in the sale being null and void, and the said "Equipment" will be placed back on the market place. E.g.  L&R does not offer a "layby" facility.

For Indent sales, Leabourn & Rose Ltd reserves the right to either pursue cancellation of the sale as above (Forth forting deposits paid) or apply penalty interest rate commencing from the time of agreed final payment

 

3. Title

The Title or Ownership of the "Equipment" remains the property of Leabourn & Rose Ltd until paid in full. For delay / overdue payments, Leabourn & Rose Ltd charge an interest rate of 2.5% per month from the time when the overdue account occurs until such time full payment is received. Leabourn & Rose also register its interest in the said Equipment with PPSR ( Personal Property Securities). All debt collection charges will be payable by the company in default of payment.

 

4. Delivery

The responsibility and transit liability of the goods will pass to the purchaser immediately on leaving store from where purchased (within NZ only). All transport related costs are the purchaser's care. Insurance for transportation and installation is highly recommended. In the unfortunate case of transit damage, our assessment and repair is strictly treated as a different contract and chargeable. Claims for the damage should be made to the appropriate party.

 

5. Claims / Returns

All claims and missing items are to be reported within 7 days of receiving the goods. No goods will be accepted for return (credit) unless with express written permission of our management. Indent and procured items cannot be returned for credit. In the special case of goods being accepted by Leabourn & Rose Ltd for return a restocking charge of 20% applies.

 

 

6. Installation

L&R cannot be considered responsible for unloading, unpacking and installation of the "Equipment", connection of electrical supply and services, supply of oil etc. Nor guarding of the work stations of the machine or feeding systems.

Positioning of the machines and installation of the machine are to satisfy O.S.H.  Where walkways are clear, cabinets can be opened without interference and the machine has sound footing and foundations as to the manufacture's specifications. Leabourn & rose Ltd will not be involved in foundation preparation in any form.

In most cases "Equipment" is shipped with packaging and anti rust cover.  This is to protect your investment. It is the buyers care to remove all this in accordance to the health and safety of your personnel and environment. The Equipment is to be cleaned with suitable cleaning agents in such a way as not to damage paintwork and slideways. Hydraulic rams and such moving parts are to be cleaned so when start up occurs anti rust material does not damage wiper seals.  

NZ transport regulations prohibit the transporting of (machines) “Equipment” with oil.  Hence all “Equipment” is supplied dry and it is the purchaser's responsibly to obtain the appropriate oil and fill the “Equipment”. Connection to clean air supply, supply of coolant and cutting fluid is also the responsibility of the purchaser.   

All “Equipment” is supplied less cord and plug.  The purchaser is responsible to have the “Equipment” electrically wired to the supply by authorized people to conform to the wiring and safety regulations of their area. (Tip; check rotations of motors and in some cases prime the pumps). 

In some cases minimal assembly work is required. It is the buyer’s responsibility to carry this out. Safety guarding for the "Equipment" and its feed in and feed out tables are the responsibility of the purchaser to satisfy OSH.  On request, Leabourn & Rose Ltd can introduce suppliers of safety systems.

 

7. Commission

Leabourn & Rose Ltd will commission “Equipment” only when it is part of the purchase agreement. Installations as in Section 6 have to be completed prior to the arrival of Leabourn & Rose’s engineer. During the commission, Leabourn & Rose’s engineer will start the machine, demonstrate the key features of the machine and cover all the relevant issues.  Leabourn & Rose engineers are not obliged to manufacturer any components, products or prototypes. Tool setting and tool choice is the responsibility of the purchaser. A maximum of three personnel can be present for the start up and control familiarisation of the "Equipment's" features. Basic training - CNC or other/safety course certificate is chargeable per time as per our standard service charge (see 9). Familiarisation for additional personnel for the use of the “Equipment” and its safety aspects is additional and outside the commissioning agreement.

 

8. Warranty Terms

The warranty period on NEW machines is 2000 hours or 12 months with one 8 hour shift per day / 5 day week. Monday to Friday only. Our warranty covers faulty workmanship and / or materials on a return to store bases, freight prepaid. Parts will be repaired or replaced (at our discretion) subject to fair wear & tear and correct use for their intended purpose. The warranty excludes all Edged tooling (cutting blades) and light bulbs. The warranty period is non transferable if the machine is on sold.

Leabourn & Rose Ltd makes every effort to provide its warranty services with minimum delay. However, the time frame on completion of the solution is very dependent on the fact of sourcing the replacement parts.  The purchaser cannot arrange a third party or its own serviceman to fix the problem and then claim for warranty without Leabourn & Rose Ltd written approval.  Warranty strictly does not cover to the following:

·    Damage from transit or installation

·    Damage in whatever kind caused as a result of the machine failure

·    “Equipment” failure due to incorrect usage or human error

·    Obtaining or improving features not in the original agreement

·    Charges of assistance provided by the purchaser or his agent

·    Employing a third party to solve the problem without approval 

Remember - Software is not a product - bugs, glitches, etc which do not interfere with the major operation are NOT considered as warranty issues.

 

9. Service Terms

Initial technical support will be via telephone, facsimile, or email.  If above methods have been exhausted, The "Equipment" will be returned to Leabourn & Rose Ltd  (Delivery on both ways will be at buyer’s care) for repair or if impractical Leabourn & Rose Ltd  will send an engineer to site. The purchaser is required to assist vendor’s personnel in solving the problem to a reasonable extent by the way of extra hands and /or handling equipment.  Any cost occurred or time spent in assisting the vendor to fix the problem is at purchaser’s care. 

Any non-warranty services will be charged at initial inspection fee of $110. Technicians rates are $140/hr. Travel cost are $85/hr plus traveling expenses at the cost price plus 10% account fee. e.g. air flights / hotel / meals.  It is the purchaser’s responsibility to seek price guidance and servicing/ parts cost prior to the job commencement. All price exclude GST.

 

10. Non-Warranty Service Terms

Leabourn & Rose Ltd will provide on-going technical support on the equipment over the various aspects throughout its lifetime.  Such support is not an obligation and is limited to the technical knowledge and ability of the company and its partners. This service, via telecommunications is ‘free of charge’ only for the first few minutes. If greater details are required, or we find ourselves looking up records / drawings a charge applies. The charge is as technician’s hourly rate above or a minimum charge of $110.00 + GST applies (covers disbursements / emails).  Leabourn & Rose Ltd reserves all the right to terminate the assistance at any time

 

 

11. Additional Technical Material

Supplementary or lost manuals can be reproduced at a minimum of $45 per copy. Subject to availability. 

 

12. Used Machine Tools

All used "Equipment" sold by Leabourn & Rose Ltd does not come with any warranty in any form.  The purchaser must satisfy themselves as the suitability and condition as the said "Equipment".

 

13. Website Accuracy

Leabourn & Rose Ltd has made every effort to ensure the above is correct and up-to-date. However the company does not guarantee it and reserves the right to modify those specifications without any further notice.

 

 

           Leabourn & Rose Ltd – Ph (09) 274 6186 – sales@leabourn-rose.co.nz

 

Copyright © 2009 Leabourn&Rose Ltd. All rights reserved.